Terms and Conditions shel77 –
Platform Usage Guidelines

1Acceptance of Terms

By accessing or using the shel77 platform in any way — including visiting the website, registering an account, making a deposit, playing games, or claiming bonuses — you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions and all other policies referenced herein.

These Terms and Conditions take effect on the date you first use the shel77 platform and remain in effect for as long as your account is active. Continued use of the platform following any amendment shall be deemed as your acceptance of the amended terms.

2Eligibility & Registration

To register and use the shel77 platform, you must meet the following eligibility requirements without exception:

• Be at least 18 years old on the date of registration.
• Having full legal capacity to enter into a binding agreement.
• Not appearing on any gambling self-exclusion list imposed by any authority.
• Providing true, accurate, and complete personal information during registration.
• Not holding more than one active account on the shel77 platform at any time.

Shel77 reserves the right to request identity verification documents at any time to confirm a member's eligibility. This includes a copy of an identification card, bank statement, or other relevant documents. Failure to provide the requested documents within the specified timeframe may result in a temporary suspension or termination of the account.

3Member Account

Each member is fully responsible for maintaining the security of their login credentials, including their username and password. shel77 shall not be liable for any loss or damage arising from unauthorized access to your account due to your own negligence.

You are required to notify the shel77 support team immediately if you suspect your account has been accessed by an unauthorised party. shel77 will take appropriate action to secure your account upon receiving such notification.

• Only one account is permitted per individual, IP address, residential address, or device.
• Account sharing between family members or friends is strictly prohibited.
• You are responsible for all activities carried out through your account.
• Accounts inactive for more than 12 consecutive months may be subject to administrative charges or closure.

Account information such as full name, date of birth, and identification number cannot be changed after initial verification. If there is an error in this information, please contact the shel77 support team for assistance through the established review process.

4Deposit & Withdrawal

Shel77 supports a variety of secure and integrated local payment methods, including FPX, Touch 'n Go eWallet, DuitNow QR, and various popular e-wallets in Malaysia. All transactions are processed through a payment gateway protected by 256-bit SSL encryption.

Deposit: Deposits will be credited to your account automatically once payment has been successfully processed. Processing times depend on the chosen payment method, but most deposits are processed within minutes. shel77 does not charge any processing fees on member deposits.

Withdrawal: Withdrawal requests are subject to a completed identity verification (KYC) process. Members must have completed account verification before their first withdrawal request can be processed. Withdrawals will be sent to the same payment method used for the deposit, subject to availability.

• Minimum and maximum deposit and withdrawal limits are stated on the Deposit and Withdrawal respectively.
• Shel77 reserves the right to request additional documents before approving any withdrawal request.
• Withdrawals suspected to be linked to money laundering will be reported to the relevant authorities.
• Withdrawal processing times range from 1 to 5 business days depending on the chosen method and your KYC verification status.

5Bonus & Promotions

Shel77 offers a variety of bonuses and promotions from time to time, including welcome bonuses, deposit bonuses, cashback, free spin bonuses, and seasonal promotions. All bonuses are subject to the specific terms and conditions stated on the relevant promotions page.

Wagering Requirements: Most bonuses are subject to wagering requirements before winnings can be withdrawn. Wagering requirements and other conditions will be clearly stated on each promotional offer. Please review these terms carefully before accepting any bonus.

• Bonuses may only be claimed once per member, household, or device unless otherwise stated.
• Shel77 reserves the right to cancel related bonuses and wins if there is evidence of promotion abuse.
• Bonuses are non-transferable between accounts and cannot be converted to cash without meeting the wagering requirements.
• Shel77 reserves the right to modify, suspend, or withdraw any promotion without prior notice.
• Should there be any discrepancy between promotions advertised across various platforms, the version on the official shel77 website shall be final.

6Game Rules

All games available on the shel77 platform are operated using a Random Number Generator (RNG) that has undergone independent auditing to ensure the fairness and integrity of every game outcome. Players can be confident that no result manipulation is carried out by shel77.

Each game has its own specific rules, which can be found within the respective game interface. It is the member's responsibility to understand the rules of each game before playing with real money. shel77 provides a demo version for most slot games for learning purposes.

• Game results are final and cannot be disputed unless there is verifiable evidence of a technical failure.
• In the event of a technical disruption during a game, shel77 will resolve the situation based on the saved server records.
• Unusually large or inconsistent wins may be subject to review before payment is processed.
• Shel77 reserves the right to void any game or bet involved in fraudulent activity or manipulation.

For Live Casino games, players are required to respect the dealer and other players at all times. Any unsportsmanlike conduct or behaviour that disrupts another player's experience may result in a ban from the relevant game table.

7Prohibited Restrictions & Conduct

Use of the shel77 platform is subject to strict standards of conduct. The following activities are strictly prohibited and may result in immediate account termination along with forfeiture of all balances and wins:

• Registering under a false identity or using another person's identity without authorisation.
• Creating multiple accounts, whether under your own name or another person's.
• Using automated software, bots, or any unauthorized technical means to gain an unfair advantage.
• Exploiting any bugs or technical vulnerabilities in the shel77 system.
• Engaging in money laundering or any illegal activity through the shel77 platform.
• Colluding with other players to manipulate game outcomes or exploit the bonus system.
• Using unauthorized or invalid payment methods.
• Harassing, threatening, or being disrespectful toward shel77 customer support staff.

8Privacy & Data Security

Shel77 takes the privacy and security of members' data very seriously. All personal data collected during registration and use of the platform is protected in accordance with Privacy Policy shel77 comprehensive.

The shel77 platform uses 256-bit SSL encryption for all data transmitted between your browser and our servers. Financial information such as card numbers and bank account details are not stored directly on shel77 servers — they are processed through payment gateways holding internationally recognized security certifications.

• Your personal data is used only for the purposes stated in our Privacy Policy.
• Shel77 will not sell or disclose your personal data to third parties without your consent, unless required by law.
• You have the right to request access to your personal data held by shel77 at any time.
• Shel77 employs a 24/7 security monitoring system to detect and address any cyber threats.

9Liability Limits

The shel77 platform is provided on an "as is" and "as available" basis. shel77 makes no warranties, express or implied, regarding the continuous availability, accuracy, or suitability of the platform for any particular purpose.

Shel77 shall not be liable for any indirect, consequential, or punitive losses or damages arising from the use of or inability to use the platform, including loss of anticipated wins, service disruptions beyond our control, or third-party technical failures.

• Shel77 is not responsible for losses resulting from internet disruptions or technical issues on the user's end.
• Game results that have been completed and confirmed by the system are final and cannot be reversed on the basis of user regret.
• Shel77 is not responsible for the content of third-party websites that may be linked from our platform.

10Account Termination

You may request the closure of your shel77 account at any time by contacting our customer support team. Prior to closure, all outstanding bonus requirements will be cancelled and any remaining balance (subject to review) will be returned to you via your original payment method.

Shel77 reserves the right to suspend or terminate any member's account without prior notice in the following cases:

• Violation of any section of these Terms and Conditions.
• Identity verification failed or submitted documents were found to be fraudulent.
• Engaging in fraudulent activity, money laundering, or any other illegal conduct.
• Self-closure request for responsible gaming reasons.
• Instructions from competent authorities or court orders.

Once an account is terminated due to a violation, shel77 reserves the right to hold the account balance pending the completion of an investigation. If the violation is confirmed, the balance in question may be fully forfeited.

11Responsible Gaming

Shel77 is fully committed to responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment and not a source of stress or financial hardship. To that end, shel77 provides a range of self-control tools available to all members.

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a maximum loss limit for a specified period.
• Session Time Limit: Limit your playing time per session to avoid excessive gaming.
• Self-Break: Take a temporary break from the platform for 24 hours, one week, or one month.
• Self-Exclusion: Sign up for a long-term self-exclusion if you feel gambling is negatively affecting your life.

For more information on self-control tools and available support resources, please visit our Responsible Gaming respectively. If you or someone you know needs help with a gambling problem, do not hesitate to seek professional support.

12Amendments & Changes to Terms

Shel77 reserves the right to change, amend, or update these Terms and Conditions at any time without prior consent from members. However, we are committed to informing members of any material changes via in-platform notifications or the registered official email.

The effective date of any amendment will be clearly stated at the top of this document. Continued use of the shel77 platform after that effective date will be deemed as your acceptance of the amended terms. If you do not agree with the changes made, you have the right to close your account before the amendment's effective date.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with these Terms and Conditions shall first be resolved through good-faith negotiation before being referred to an appropriate dispute resolution body.